This place is outstanding! Everyone is very kind and very helpful; I was so happy with my experience. - Allison D. (5 star review on Google)
Great family-owned business. - Justin C. (5 star review on Google)
Got much needed parts.... - Mark G. (5 star review on Google)
If you own a Ford vehicle you may be affected by this recall. According to CBS News, Ford recently announced a recall that affects over 1.3 million vehicles that are primarily located in North America. The recall was issued mainly due to problems with rear suspension and transmission control software.
I had an incredible experience with Melvin's. First, they honored the lifetime warranty that Napa and other auto parts places gave the alternator. Secondly, they gave a year longer warranty on labor than the local Toyota dealerships. Lastly, they have the best price.
Replacing the alternator is nearly an $800 job. Because of the high expense, Adam took it upon himself to test it before simply replacing it. It turns out, it wasn't bad after all. My van has a lot of specialized driving equipment that allows me to drive, even though I am a quadriplegic paralyzed from my chest down. When Adam and his team were unsure how to troubleshoot some of the specialized equipment, he did not hesitate to call the handicap equipment company that built my van. They took the time to properly diagnose the problem and even helped me contact a local company specializing in the equipment installed in my van.
Furthermore, they did not charge me for all their help! So instead of costing nearly $800 to replace an alternator that was not bad, I was able to replace a $26 backup battery that tied into my Specialty Equipment. I cannot speak highly enough of the team at Melvin's! Adam and the others treated us with respect, honesty, and like family. I know who to call first with any auto issues that my family and I may have in the future! Thank you for all of your help! - Dennis T. (5 star review on Yelp)